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Job post: Client Servicing Manager
Job Location: Mumbai, Maharashtra
Experience: 1-2 years
***Annual Compensation INR 300,000 - 400,000***
Skills
Customer management
Interpersonal skills
Problem solving
Written communication
Excellent communication
Business development
Customer-centric mindset
Team collaboration
Analytical mindset
About Company:
Craftworld Events is your one-stop solution for comprehensive experiential marketing, specializing in events and exhibitions. As one of the largest nationwide enterprises in the industry, we proudly operate across 25+ states and 200+ cities in India. Leveraging cutting-edge technologies and an extensive global network, we deliver innovative direct marketing solutions, including event management, exhibitions, and intellectual property development.
With a portfolio of over 50 corporate clients spread across the country, we also own three premier intellectual properties:
At Craftworld Events, we are dedicated to creating impactful and memorable experiences for our clients.
What We Need:
Excellent Communication: Strong verbal communication in at least Hindi and English. High level of proficiency in written communication.
Customer-Centric Mindset: Your passion is providing outstanding support to our customers. This should reflect in introduction meetings, understanding brief, before time execution and repeat business.
Problem Solver: You enjoy tackling challenges with effective solutions. You can display high levels of ownership while coordinating with the internal departments like Business Development, Creative and Operations. You have an eye for providing excellent client experience.
Team Player: Collaboration is key to our success! You can lead the team to identify, innovate and execute business ideas to improve service delivery.
Learner: Curiosity to explore and absorb latest industry trends and new practices
Experience:
Any graduate
Minimum 1 year of experience in an Event Management company or a similar service related company.
Excellent verbal and written communication skills, ability to deal people.
Needs to have an analytical mindset to understand situations and grasp the moment to create fantastic client experience
Good interpersonal skills and influencing abilities.
What we offer:
Excellent Growth Opportunities: We are committed to your professional development.
Location: Base: Mumbai(Onsite)/ Should be able to travel to client site as needed.